Shivarpan is the perfect choice to be your customer relationship manager. We will ensure exceptional customer experience that meets customer expectation via every channel, every time and at every touchpoint of the customer lifecycle.
We specialize in proving effective and accurate answering services that go beyond answering calls and conveying the message. From detailed reporting to emergency handling, we do it all at a cost that fits right in your budget.
At Shivarpan inbound call center, we also offer billing/invoice support to our clients. Our efficient reporting and data handling help your customers get the most accurate and up-to-date data.
Direct Response Tele Sales
We handle all the customer calls from direct response marketing and ensure that every call result in sales. From efficient call processing to skillful persuasion, Shivarpan inbound call center can handle it all.
Our inquiry handling process handles all customer inquiries appropriately and in detail. Our inbound call center agents show the highest level of efficiency and attention to details while handling each inquiry.
Live Chat Support
At Shivarpan, we offer state-of-the-art live chat support to our clients. It helps you to boost the conversion rate and has a huge impact on user experience.